Cancellation Policy

Cancellation and Booking Policy Refund Policy: Bookings for classes, workshops, open hours, and private lessons canceled 14 or more calendar days before the scheduled date will receive a full refund minus a $10 processing charge. Cancellations made 8 days prior to the class or event will be eligible for a 50% refund minus a $10 processing charge. Unfortunately, cancellations made 7 days or less before the class/course are not eligible for a refund or a reschedule. NOTE: PRIVATE EVENTS: private events once booked cannot be cancelled or rescheduled. There is no refunds for private events. DISCOUNT BOOKINGS: Discount bookings cannot be cancelled or rescheduled under any circumstance. No refunds will be issued. Studio-Initiated Cancellations In the event that the studio needs to cancel a class due to unforeseen circumstances such as medical emergencies, equipment outages, weather delays, or other urgent situations, we will notify all enrolled students as early as possible before the scheduled class. To accommodate the missed session, the instructor will provide a new sign-up sheet with potential times for a makeup class. In cases where the event is entirely canceled or cannot be rescheduled, the studio will issue refunds as follows: Workshops: A full refund will be provided. Series Classes: A partial refund equivalent to the missed class(es) will be offered.

Contact Details

• 4958 Main Street, Downers Grove, IL, USA

  sales@mudandeasel.com